By Paul Connelly, Managing Director at Beacon Digital influences are shaping and changing nearly every industry in our society, and with this comes changing expectations from consumers. This has become increasingly apparent within the hospitality industry as we see a rise ...

Last June JD Wetherspoon deleted its entire email database. Why? They weren’t explicit other than stating: “We felt, on balance, that we would rather not hold even email addresses for customers. The less customer information we have, which now is ...

Miko Coffee Scotland, a division of the multi award winning Belgian coffee specialist Miko Coffee has launched ‘Hand Roasted in Scotland’, the first range of artisan speciality blends to be produced in house at the company’s new purpose built roastery ...

Independent hospitality organisations can often face a particular struggle to stand out and be noticed in what is a very competitive market. Without huge budgets or the support of corporate teams, marketing for standalone hospitality businesses often comes down to ...

The idea of discrimination claims immediately conjures up an image of the corporate world, with employees filing complaints against large organisations. It is relatively rare to hear of cases in the hospitality and leisure industry being brought against individual members ...

One of the world’s leading competitions for young chefs, the S.Pellegrino Young Chef, a global competition recognising leading young culinary talent from across the world has recently picked it UK & Ireland winner Killian Crowley, Chef de Partie at 1 ...

The month of December is one of the busiest times of year for the hospitality industry, with people traveling near and far to share the holidays with loved ones – or to take much-needed vacations. Which means this is also ...

A recent report jointly published by Oxford University’s Martin School and Citi has predicted that a number of jobs are under threat due to the likelihood of job automation and its impact on current employees. One of the most striking ...

73% of SME owners in the hospitality & leisure sector say the rules of doing business have changed significantly in the past year The top three ‘rule changes’ are competitor activity has intensified; important business decisions have become more data driven and the burden of regulation is shifting ahead of Brexit ...

Business owners in the hospitality industry know that summer time is a huge opportunity to bulk up annual revenue. When the weather gets a bit cooler many businesses start to feel the freeze on revenue and face the pressure of ...