Hello Burger, an award-winning burgers and cocktails restaurant in London’s Sidcup district and brainchild of Tony Adams, has been passionate about serving only the freshest food and drink to its customers since its inception in November of 2015.
The eatery was recently given another accolade to add to its already formidable lineup when it received two Bexley Business Excellence Awards for Customer Service and Social Media/Marketing on June 9 during a glamorous gala dinner and ceremony at the Marriott Bexleyheath Hotel.
In addition to being recognised for its concise customer focus and keen customer service ethos, Hello Burger was singled out by Bexley Business Excellence Awards judging personnel for its clearly-defined marketing campaigns that routinely attract new customers and have a better chance of retaining existing ones. The restaurant was also given a high commendation for being the “Best Startup Business,” recognising Hello Burger’s front-of-house team for “always keeping everyone smiling” and its back-of-house team for “creating the most epic burgers all staff members are proud to serve.”
“We had an incredible night at the Bexley Business Awards, and as a new restaurant in a competitive dining circuit, we were beyond thrilled to be named as finalists,” says Tony Adams. “However, to walk away with two awards including the highly-coveted Best Customer Service accolade was a dream come true. The team at Hello Burger are among the best people I have ever worked with, and I consider myself extremely lucky to have them; indeed, these recognitions belong to each and every one of them.”
Born out of a love for premium quality food and from the sheer enjoyment of dining out with friends and family, Hello Burger is a unique take on an American staple – but showcased in a charming British locale. Adams, as a former world champion “cocktail king,” has made the transition from drinks enthusiast to bar manager and now to restauranteur, applying experience he has garnered working for recognized American eateries and spending years crafting jaw-dropping cocktail creations.
“After years of working late nights in bars and ending up on ‘the wrong side of 30,’ it all started to catch up with me,” Adams explains. “Yet the prospect of owning my own burger joint, serving world-class burgers and cocktails, was a dream I simply couldn’t abandon; though I’m a bit of a perfectionist and love nothing more than ‘getting my geek on’ when it comes to burgers – tweaking, altering and adjusting a menu until it’s just right while perfecting the cut, grind and recipe – it really is all part of the process.
“To me, there’s nothing better in this industry than seeing people having a great time…and I believe the Bexley Business Awards we received are a testament to that searing passion.”