Luxury five star establishment, Nanny Brow, has received a TripAdvisor® ‘Certificate of Excellence’. Now in its sixth year, the achievement celebrates hospitality businesses that have earned great traveller reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, eateries and attractions located all over the world that have continually delivered a quality customer experience.
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
“With the Certificate of Excellence, TripAdvisor honours hospitality businesses that have consistently received strong praise and ratings from travellers”, said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition helps travellers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travellers feel more confident in their booking decisions.”
The 14 bedroomed venue opened in 2011 and is one of the region’s most stunning Arts & Crafts properties. Sitting majestically on its own private crag just west of Ambleside, in five acres of stunning grounds, with direct fellside access for walkers and unrivalled views down the River Brathay to the Lakeland Fells beyond, Nanny Brow has become renowned for its luxury accommodation, award winning breakfasts and superb service.
One of the most recent testimonials on Trip Advisor states:
“There’s a reason Nanny Brow has 5 stars and if I could give 6 stars I would. This is a fabulous family run business, with lots of heart and soul and it shows in everything they do and in everything that they have worked for during their renovations too. They genuinely want you to have a fabulous time and that includes fab suggestions for dinners, walks and even making bookings.”
“We are delighted to have been recognised for excellence by TripAdvisor and most importantly, this demonstrates the level of satisfaction from guests who have stayed with us.” said owner, Susan Robinson. “We pride ourselves on providing a first class service and this award is testament to our continuing high standards.”