Long Range Systems (LRS), global provider of on-site paging, tracking and guest intelligence tools recently announced a new addition to the company’s free iOS application. The feature, called guest sessions enables users to start new orders and page customers when orders are ready. Guest Sessions records data in the LRS Connect Cloud, providing valuable insights into operations.
The guest session feature tracks, records and stores guest wait time data and information from the moment a guest receives a pager to when they are notified that their service is complete and the pager is cleared. Resulting insights include statistics around service, guest flow and volume, staffing optimization, and peak demand. These metrics can then be tracked against business goals. The online portal allows multi-unit corporate offices the opportunity to contrast unit performance, ensure brand quality, and measure each business unit against performance expectations.
“This is an age where hardware talks back to us and software translates that into meaningful insights,” said John Weber, President & CEO at LRS. “Guest Sessions has evolved our paging solution beyond notifying guests to become a powerful analytics tool.” The LRS iOS application is available for iPad download in the Apple Store.
About Long Range Systems UK Ltd
Since 2001, Long Range Systems UK has been dedicated to supplying and supporting LRS technologies in the United Kingdom and Southern Ireland that help service-based businesses provide a better customer experience. Businesses need simple solutions that streamline communications between guests and staff. From messaging devices to guest management applications, LRS provides a better means for managing customer flow.
For customers in the UK and Southern Ireland the guest sessions Website is guestsessions.com