New Research Reveals The Shocking Working Conditions In The Catering And Hospitality Industry

HBUnsafe working conditions among Britain’s restaurants and catering establishments are putting the health of its workers in serious danger, according to a new report*.

Personal injury solicitors Hayward Baker commissioned an in-depth study** into the conditions of Britain’s workplaces – and discovered a staggering 67 percent of employees from the catering and hospitality industry claim their working environment to be a health and safety hazard.

Almost half of the workers (43 percent) surveyed from the industry said they had suffered from an injury at work, with 14 percent having been to hospital due to a work-related illness or injury.

The research identifies that the average worker from the industry has had 3 accidents at work, with one of those accidents happening in the last 12 months.

Complaints to have emerged from the study regarding their workplace injury include; burns, (34 percent), slippery floors (29 percent), sprains from manual handling and lifting (21 percent), injuries from falling objects (14 percent) or slippery stairs (13 percent).

And the serious issue of the catering and hospitality industry failing to protect its employees only worsens.

More than one in 10 (13 percent) believe their workplace has no health and safety protection, which was the reason for their injury.

A further 11 percent said there was a lack of training from their line manager, while 9 percent said they had unsatisfactory equipment to carry out their job.

More than a third (38 percent) of staff polled from the industry regularly complained to their bosses about the state of their place of work, with a further 16 percent saying their manager did nothing to rectify the situation.

The research was commissioned by the company following the launch of its new interactive injury compensation calculator, which provides workers with an estimate of how much compensation they could be entitled to following an accident or injury.

A spokesperson for Hayward Baker Solicitors said: “Going to work could seriously damage the health of catering and hospitality staff working within the industry, especially if their manager fails to take working conditions and safety seriously enough.

“Our free to use injury compensation calculator gives workers within catering and hospitality easy access to information that can really help them decide if they have a valid claim against their employer.”

According to the research, 14 percent of staff have sought legal advice after suffering from injury within a warehouse environment, claiming an average of £26,778.

Common ‘minor’ workplace injuries in the restaurant or leisure environment are cuts (34 percent), small burns (34 percent), bruises (22 percent), strained backs (20 percent) and sprains (11 percent).

However, a more than third of accidents (36 percent) among the sample were considered ‘moderate’ by solicitors and serious enough to make a claim, with either a broken bone or fracture as the direct result of their injury.

The more ‘severe’ accidents that followed an injury at work in a restaurant or kitchen includes dislocations (11 percent) and a further 9 percent said they had lost a limb or body part as a result of their injury.

More than half (57 percent) said that the accident was their employer’s fault compared to less than a third (30 percent) who said the accident was their fault.