Nisbets Celebrates Contact Centre Of The Year Award Success

Nisbets, the UKs largest supplier of catering equipment has scooped two prestigious awards at the South West Contact Centre Forum (SWCCF) Awards, held at Ashton Gate Stadium in Bristol.  Nisbets were awarded the highly sought after Contact Centre (Medium Sized) of the Year Award, for which winners must demonstrate world class customer service and be considered an extraordinary place to work.

Simon O’Mahony, Marketing Director at Nisbets was delighted with the success:

“To be recognised for the day to day care and assistance we regularly give our customers is extremely rewarding.  A contact centre will only ever be as good as the call handlers within it, and thanks to a thorough in-house training programme and dedicated team, I am delighted that Nisbets has been recognised as having one of the best.  Such an accolade can only be good news to our many customers, as they can be confident of receivingsome of the best advice in the industry.”

In addition to the corporate success, Luke Harrisoncollected Apprentice of the Year for outstanding occupational progress as well as practical and theoretical application of skills and an overall positive approach to employment.

The SWCCF are an industry-led initiative supporting call and contact centre businesses across the South West.  Covering the largest region in the UK they provide support to the region’s 250 employers who collectively employ around 52,000 people.