Restoring Glory At Bournemouth’s Carlton Hotel

hallmarkBournemouth’s 76-bedroom Hallmark Hotel Carlton has completed a £1m exterior restoration project to return the property to its former glory.

The cliff-top, seafront Carlton hotel, which first opened to the public in 1903, has also appointed Stephen Allison as the new general manager.

For the last 113 years, the cliff top sea front Carlton hotel has welcomed holidaymakers to its 76-bedroom hotel,

complete with sea view and family bedrooms. Sensitively retaining the building’s heritage and charm, fast forward to

2016 and the Carlton now boasts its own AA rosette awarded Frederick’s Restaurant – serving a seasonal modern

British menu alongside its unique ‘Afternoon Tea by the Sea’ as well as an impressive health and leisure club with indoor

and outdoor swimming pools and spa treatment service to complete the summer staycation experience.

Leading the way for this exciting chapter, new General Manager, Stephen Allison arrives to champion the British seaside

town and raise the profile of the Hallmark Hotels brand in Bournemouth. Joining Hallmark Hotels as Bournemouth

Cluster Manager, Stephen will be responsible for overseeing the group’s three Bournemouth properties, including

Hallmark Hotel Bournemouth West Cliff, Hallmark Hotel Bournemouth East Cliff and Hallmark Hotel Bournemouth


Beginning his journey as a pot washer at the age of 15 in Manchester, he trained for four years as a Chef, before moving

into Food & Beverage and arriving in Management. His last post was General Manager at Macdonald Frimley Hall Hotel &

Spa, where he achieved sales and profit growth in the face of fierce competition and challenging economic times.

Stephen returns to Bournemouth and the familiar East Cliff and Carlton properties, where he previously managed both

from 2000 to 2002 whilst part of the former Menzies Hotels portfolio. Following the group’s acquisition by Topland in

2015, the hotels were brought under the Hallmark umbrella, which today encompasses 28 properties across the UK.

Stephen comments “This is an exciting time to return to Bournemouth. We need to raise awareness of this seaside town

and the Hallmark brand presence we have here. I’m keen to increase people’s perception and our brand’s reputation.