Professional Comment

Tackling the Pressures That Face Hospitality Workers

By Chris Gamm, CEO at the Springboard Charity (

Hospitality is an exciting and dynamic career, packed with progression and opportunity. It is a passion that allows people to thrive socially and professionally. However, as with any career, we frequently fail to prioritise our well-being both inside and outside of the workplace. A recent study found that 23.8% of employees in the hospitality industry experience mental health problems . This is frequently associated with working in a high-stress environment, unpredictable schedules, and lengthy periods on your feet.

Furthermore, the cost-of-living crisis has had a profound impact on individuals working in the hospitality industry, exacerbating the challenges they face in their daily lives with financial stress and pressure to make ends meet. Of course, addressing these challenges requires a comprehensive approach, including initiatives to improve wages and the provision of accessible benefits, which may not be a quick fix. However, there are small steps that hospitality workers can take to improve their overall wellbeing.

The importance of a good night’s sleep
In the world of hospitality, the demands are relentless, often stretching our working hours into the depths of the night. Without proper rejuvenation and sufficient sleep, this can be exhausting and take its toll on the individual. The hospitality industry thrives on people who can effortlessly multitask, think on their feet, and radiate an upbeat personality while engaging with customers and ensuring a positive experience for them. However, to embody these qualities and safeguard our mental health and overall wellbeing, there is one essential requirement: a good night’s sleep.

To ensure you are following a healthy sleeping routine, we must strive for consistency. It is important to follow a regular sleep schedule that allows your body to rest. In addition, try to incorporate activities that do not consist of digital devices. Instead, try to read a book or have a soothing hot bath to settle before bed. Following this routine will ensure you awaken ready to conquer the day, embodying the very best versions of ourselves both within and beyond the confines of work.

Lean on others
One of the main benefits of hospitality is the social aspect of the role. Working outside of the regular 9-5 hours can lead to strong bonds with your co-workers, fostering a healthy and supportive work environment. As a result, it is critical to lean into your peers and speak up if you are stressed or depressed. Connecting with others can help us feel more at home and reduce feelings of loneliness. Talking to someone you trust is a great way to get rid of any negative feelings you are having.

It is critical to put this into practice outside of the workplace. Volunteering is an excellent way to meet new people. Giving your time to help others can provide you with a sense of purpose, allow you to meet new people, and boost your self-esteem. Alternatively, if you have a hobby or a passion, joining a class or group is a fantastic way to meet people who share your interests.

Invest in your physical health
Taking care of your personal health can make you feel physically and mentally better. This includes eating a nutritious diet. Working irregular hours may result in unhealthy eating habits; however, it is critical to find time to eat three balanced meals per day. This is critical for your energy levels and can negatively impact your work performance. Hospitality can require a lot of running around on your feet, so it is critical to fuel yourself properly.

Even though hospitality is an active role that requires constant movement, it is equally important to maintain this physical activity outside of the workplace. This could be as simple as going for a walk to connect with nature. Spending time in nature can help you improve your mood and reduce stress and anger.

Hospitality, like any career, has its challenges. It requires resilience and determination. Having this can open the job to a long-standing career, full of exciting opportunities. It gives us the opportunity to meet new people every day and build on vital skills. To ensure you are getting the most out of yourself, it is crucial to nurture your mental health and take the time to ensure you are recuperating.