For years, the answer to an empty station in a busy kitchen was often found overseas. According to Home Office data, 6,203 chefs were granted Skilled Worker visas in the year to March 2024, more than any other occupation on the route.
Read more...A new report by Moneypenny, the leading customer conversations company, shows that across every form of contact, hospitality companies scored themselves significantly higher for customer service than customers do.
Read more...The Government has withdrawn the draft revised Code of Practice on tips without explanation, creating uncertainty around proposed worker consultation requirements.
Read more...World Cup screenings, warm-weather weekends and peak holiday demand have brought a welcome increase in trade for pubs, restaurants and hotels. Venues are extending opening hours, adding extra shifts and adjusting rotas to cope with demand.
Read more...With the former mayor of Manchester, Andy Burnham winning the Makerfield by-election and set to parachute himself into Parliament for a leadership contest against Kier Starmer, commentators are asking what the impact on the economy could be should he succeed in his plan and become Prime Minister.
Read more...Article supplied by Lanchester Wines (www.lanchesterwines.co.uk) Moderation is no longer a niche behaviour. Today’s on trade consumer is increasingly conscious about when, how and how…
Read more...We’re halfway through the implementation period for Martyn’s Law, which means certain premises and events now have one year to ensure they meet the requirements…
Read more...By Rebecca Hughes, Associate Solicitor, employment team, Birketts LLP The Employment Rights Act introduces a wide range of reforms which will come into force in…
Read more...By Colin Johnson, partner at MHA (www.mha.co.uk) The UK government’s proposed watering down of the planned business rates rise for pubs follows a turbulent period…
Read more...École Ducasse, named the World’s Best Culinary Training Institution for three consecutive years, has unveiled the key trends it expects to shape 2026. True to…
Read more...Jonathan Cooper, Director and Founder of The Director’s Helpline and The Director’s Choice The pressures facing hospitality operators in 2026 are unlike anything the sector…
Read more...By Matthew Adams-Nel, Managing Director of Hospitality at ClearCourse (https://clearcourse.co.uk/) Independent hospitality businesses face a lot of uncertainty going into 2026. The U-turn on how…
Read more...By Christian Mouysset Co-Founder – Sales at Tenzo (https://www.gotenzo.com/) The hospitality industry is facing unprecedented challenges. Having survived the upheaval of COVID through innovative thinking…
Read more...• 8% of diners in the study admitted to leaving a restaurant without paying for their meal • 21% of diners are so put off…
Read more...By Filip Linek is the Founder and CEO of FLAE Robotics (https://flaerobotics.ai/) Artificial intelligence tools are reshaping travel searches by offering instant, customized trip plans…
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