Given the changing operational dynamics and the squeeze on profits, foodservice operators are increasingly leveraging technology to enhance operational efficiency while striving to maintain a…
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NCCO International announces the launch of Task Manager, an innovative food safety task management and temperature monitoring solution designed for the hospitality & catering industry….
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By Hervé Thevenin, Global Marketing Manager Vertical Sales at Worldline (https://worldline.com/) The number of merchants deploying Software Point of Sales (SoftPOS) solutions is expected to…
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By Brian Hickey, CEO and Co-founder at VROMO (https://vromo.io/) It won’t come as a surprise to anyone that successful businesses will depend on happy customers…
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By Colin Neil, Managing Director, Adyen UK (www.adyen.com/en_GB/) The hospitality sector is facing mounting pressures. In August this year three quarters of pub owners said…
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Scott Muncaster, Managing Director at Adactus (www.adactus.co.uk), explains how to use the latest in technology to enhance your customer experience and build a long-lasting relationship…
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Hospitality operators need to combine investment in technology with a new approach to people management if they are to recruit and retain the best employees and deliver the best customer experience
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The Access Group has strengthened its ongoing commitment to customer success with the acquisition of Omnifi and its Orderbee Mobile Order and Pay technology, which will be incorporated
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The pandemic has accelerated the adoption of technology across hospitality, CGA research shows—but consumers aren’t ready to give up the face-to-face aspect of service when they eat and drink out.
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Interactive and personalised experiences are shaping the out-of-home eating and drinking sector, according to the latest GO Technology report from Zonal and CGA. The quarterly…
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In these increasingly competitive and challenging times securing repeat business is vital. Creating a customer loyalty program is an excellent way for the hospitality and…
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