The Queens Head situated in Troutbeck owned by Robinsons Brewery, has been crowned the Small Hotel of the Year at the prestigious 2024 Cumbria Tourism Awards on Tuesday 2nd July. The pub has also recently been recognised as a finalist in the Cumbria Tourism Pub of the Year category.
The awards celebrate the very best of Cumbria’s tourism economy and the Queens Head have displayed that they are offering fantastic quality, service and care to their visitors.
Samantha Robinson, General Manager at The Queens Head for over 7 years, expressed her delight at receiving the award: “We are absolutely thrilled to be named Small Hotel of the Year at the Cumbria Tourism Awards. This recognition is a reflection of the hard work and passion of our entire team, who strive every day to provide our guests with a fantastic experience. To win this award not only means we are recognised for our hard work and commitment to the industry, but recognised amongst some of the best places Cumbria has to offer. We’re excited for what the future holds.”
William Robinson, Managing Director (Pub Division) at Robinsons Brewery, added: “Robinsons is committed to investing in our whole pub estate to ensure they provide exceptional service and a welcoming environment for all visitors. The award for The Queens Head is a testament to our ongoing efforts to enhance our pub accommodation, the team’s exceptional service and setting high standards within this realm, and of course to support the local tourism industry. This award reaffirms our dedication to quality hospitality, and motivates us to continue exceeding expectations in every aspect of guest satisfaction. We are incredibly proud of this achievement and remain dedicated to maintaining this high standard.”
