By Dan Hawkie, Managing Director at Feed it Back (https://feeditback.com/), the customer experience dashboard for hospitality operators. The record-breaking heatwave last month highlighted just how…
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By Simon Numphud, Managing Director of AA Media (www.ratedtrips.com) Over the past two years, the hospitality sector has seen a significant and prolonged boom in…
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By Maria Levitov, Co-founder and Director of Snow Hill strategic communications and investor relations advisory (https://snowhilladvisors.com/) With negative publicity potentially just one viral customer post…
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By Giles Fuchs, owner of Burgh Island Hotel (www.burghisland.com) Next week it is National Marine Week, an annual celebration of the UK’s relationship with the…
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Infor’s Paul Griffiths looks at how hospitality businesses can tell if they should be reassessing their software solutions (www.infor.com/industries/hospitality) Stability is important. Hotels and resorts…
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By Lionel Benjamin, Co-founder AGO Hotels (www.agohotels.co.uk) The research released recently by Barclays Corporate Banking, demonstrated the hospitality industry could grow by £7.3bn this summer…
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By Kunal Sawhney, CEO of Kalkine (www.kalkine.co.uk) When the country was worriedly looking at a recession, the holiday boom emerged as a major saviour. As…
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By Richard Valtr, founder of Mews (www.mews.com) After two years of covid restrictions, travellers across the world had high hopes for their 2022 holidays, dubbed…
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By Antony Woodcock – Co-Founder and CEO – GIG (www.gigtogig.co.uk) Now over two years on from the start of the pandemic, the shockwaves across the…
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Wimbledon has started and the sun is shining. The hospitality industry thought they were going to be open for business with BBQ’s, strawberries, and Pimm’s…
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Former Institute of Hospitality CEO Peter Ducker has spent a lifetime in the hospitality industry and is a member of P&G Professional’s Expert Advisory Council…
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By Kunal Sawhney, CEO of Kalkine (www.kalkine.co.uk) Holidays or leisure travel are part of our life to rejuvenate and experience new things. Everybody at some…
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By Brian Moore, Operations Director at GSA (www.gsaccreditation.com) and Doctoral Candidate in Law at Middlesex University The UK has one of the most dynamic and…
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By Korosh Farazad – Entrepreneur, Investor, Author and Speaker – Founder of the Farazad Group (www.farazadgroup.com) Motivation is most usually depleted in times of uncertainty….
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By Kunal Sawhney, CEO of Kalkine (www.kalkine.co.uk) Everyone will agree that there is an urgent need for climate action. If collective efforts are not made…
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