The ‘Karaoke Room Effect’
Academic Research into UK Hospitality Venues Reveals Financial Benefits of Giving Customers the Opportunity to Sing British bars and restaurants installing karaoke systems experience a…
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Professional Comment
Marketing- Effective Ways to Promote Your Business
By Catherine Storey, Founder and Director of Freshbat Marketing (www.freshbat.com) There are more options than ever when it comes to marketing your hospitality business; but…
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How Hospitality Businesses Can Weather The Economic Headwinds
By Rosalind Catto, business advisory partner and Head of Hospitality and Tourism, Johnston Carmichael (www.johnstoncarmichael.com) It’s been a stormy start to the year, and the…
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Mental Health in Hospitality: The Hidden Cost of Unaddressed Employee Wellbeing – Is AI a Solution?
By Sarah Baldry, VP of People at Wysa (www.wysa.com) The hospitality industry has alarmingly high rates of mental health issues in the UK, with individuals…
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New Immigration Changes – The Impact on the UK Hospitality Sector
By Gurjit Pall, immigration solicitor, Thorntons (www.thorntons-law.co.uk) With a general election looming, the UK Government has embarked on a host of changes to the immigration…
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Hygiene in Hospitality: How to Ensure Your Business is Set Up for Success
Daniel Took, Head of Professional Product Marketing at Kärcher UK (www.kaercher.com/uk/), discusses the importance of cleaning in hospitality settings and how to ensure your business…
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Celebrating International Women’s Day: Discover the Journey of Female Business Leaders in Hospitality
By Laura Cherrington, Director of Sales and Marketing at Billesley Manor Hotel and Spa (www.billesleymanor.com) Sitting as the third largest private sector in the UK,…
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Best Practice Property Disposal
By Paul Johnson, Head of Corporate Sales at Leaders Romans Group (LRG) (www.lrg.co.uk) Hospitality was the sector most affected by the pandemic and many businesses…
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Looking Forward to 2024 with Lanchester Wines
Lesley Cook is Lanchester Wines’ director of purchasing. We caught up with Lesley to look at what will affect the wine trade in 2024. One…
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Lights, Camera, Action! SmartDispense® Puts 14 Industry Experts In The ‘Hot Seat’ In New Series
New on-demand video series offers insights to support improving business operations and employee wellbeing Fresh after a five-stop nationwide tour for the SmartDispense® Energy Well…
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How Can UK Hospitality Businesses Protect Themselves Against Fraud?
By Andrew Doyle, CEO, NorthRow (www.northrow.com) The total monetary value of reported fraud in the UK stands at a staggering £1.1 billion according to data…
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Reaching Tipping Point – What Are The New Laws on Tipping and Service Charges in the UK?
By Tom Moyes, a Partner in the Employment team at Blacks Solicitors (www.lawblacks.com/business/employment-law) Unless prevented from doing so for tax purposes, businesses will soon have…
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Tips For Negotiating A Commercial Lease
By Paul Davies, Head of Commercial Property at Harper James (www.harperjames.co.uk), shares some practical tips for those looking to negotiate a lower rent payment. Whether…
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Why Hospitality Contact Centres Need to Plan, Schedule, and Forecast Differently
By Nathan Stearns, Vice President, Product Management, WEM, NICE (www.nice.com) In an industry where many customers expect 24/7 service, the contact centre is indispensable. With…
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4 Ways Managers Can Support Mental Wellbeing In Hospitality Workers
By Kelly Friel from tool and PPE experts Zoro (www.zoro.co.uk) With mental health being an important topic in the hospitality industry as of late, Kelly…
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