How Restaurants Can Fight Inflation and Boost Customer Loyalty
By Zhong Xu, CEO and Co-Founder, Deliverect (www.deliverect.com) “Today, inflation is a reality that the restaurant and hospitality sector has no choice but to contend…
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Retention In Hospitality: Building An Attractive and Engaging Work Environment
Ben Gabbitas, Talent and Resourcing Director at Valor Hospitality (www.valorhospitality.com) explores how hospitality providers can attract the best candidates, and retain them. The hospitality industry…
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Tackling the Pressures That Face Hospitality Workers
By Chris Gamm, CEO at the Springboard Charity (https://springboard.uk.net/) Hospitality is an exciting and dynamic career, packed with progression and opportunity. It is a passion…
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Navigating Customer Expectations: How to Optimise Brand Reputation and Drive Growth
By Tracey Pankhurst, Senior CX Strategist, Reputation (www.reputation.com) Since the pandemic, the hospitality industry has had to contend with closures, staff shortages, job losses, and…
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Is Cash Still King?
Nicky Severn from Loomis UK (www.loomis.co.uk) discusses the importance of cash in today’s society and how those in the hospitality sector can best manage this…
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Tipping Point: An Employer’s Guide To The New Gratuities Law
By Lee Jefcott, head of the Leisure and Hospitality sector group at leading independent law firm Brabners. (www.brabners.com/sectors/retail/leisure-and-hospitality) Many hospitality workers rely on customer tips…
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HMRC Fines Well-Known Employers Over Minimum Wage Breaches
By Waqar Shah, a Partner specialising in Tax Disputes at Kingsley Napley LLP (www.kingsleynapley.co.uk) HMRC recently fined, named and shamed 200 companies found to have…
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Drinking Through the Mask: Age Verification Hurdles in On Trade Sectors Post COVID-19
By Ed Heaver, CEO of Serve Legal (www.servelegal.co.uk) COVID-19 changed drinking habits. Alcohol sales increased by 2% – 5% across the globe and drinkers rejoiced…
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S U R V I V I N G – An Open Letter to Readers of CLH News
By David Hunter, The Bowden Group (www.bowdengroup.co.uk) Ok … we all know that we have been through some very difficult times over the last few…
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The Importance of Energy Savings to Business Operations Cannot Be Overstated
By Mike Nixon, Sales Director at Abraxas Catering Equipment Ltd. (www.abraxascatering.co.uk) The last three years have been difficult for the catering sector. The Covid-19 pandemic,…
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Hotels In The Metaverse: The Future of Hospitality?
By Bryan Tan, Partner at Reed Smith (www.reedsmith.com) The term ‘metaverse’ loosely refers to a single, shared and immersive virtual platform, accessible anytime from anywhere…
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You May Be In Limbo, But Just Not Know It
By Donna Obstfeld, twice published author and expert in Human Resources (HR) and management at DOHR (www.dohr.co.uk) The law changed In July of 2022, the…
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The Importance of Interior Design in the Hospitality Sector and its Impact on Customers
By Mara Rypacek Miller, Managing Director at Industville Ltd (www.industville.co.uk) From colours and lighting to acoustics and architecture, the interior design of any hospitality setting…
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Maximise Your Outdoor Space with Patio Heaters
At Space-Ray, we can help you maximise the potential of your outdoor space and extend its use beyond sunset, and the inevitable drop in temperature….
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Closed-Loop Recycling: How to Implement in Business
By Nathan Gray, Head of Sustainability at Reconomy (www.reconomy.com) With many businesses rushing to consider their environmental impact, closed-loop recycling should be a process high…
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