Professional Comment

By Conor McCarthy, CEO of Flipdish (www.flipdish.com)

The hospitality industry has proved itself to be a chameleon since restaurants closed in March.When doors closed to dine-in customers, the

By Rob Chester, UK Managing Director at NSF International (www.nsf.org) The COVID-19 pandemic has had a huge impact on the hospitality industry, with sales at…

By Carole Gilkes, Chief Customer Officer at K3 technologies (www.k3btg.com)

As we close the door on the Government’s Eat Out to Help Out scheme, it appears to have given the hospitality sector a much-needed rise in

By Dil Hussain, CEO and Co-Founder, Dines (www.dines.co.uk)

“The hospitality industry has been hit hard by the pandemic and has had to change the way it operates drastically over the last few months in

By Nick White, head of alcohol at SHS Group, owner of WKD (www.shs-group.co.uk)

The hospitality industry hasn’t always adopted technology as quickly as it might*. After all, going to the pub is about meeting people and

By James Bundle, Founder of eat17 (www.eat17.co.uk)

Globally the Covid 19 pandemic has ripped through the hospitality sector with hotels, bars and restaurants shut up for months.

By Jeremy Harvey, Creative Partner at marketing communications agency Clarity (www.clarity.pr)

Life as we know it has drastically changed. The dining sector has felt the impact immediately and deeply, enduring months of real

By Emma Maile, Director, haysmacintyre (www.haysmacintyre.com)

As pubs, restaurants and hotels emerged from hibernation and began trading over the last month or so, the ability to resume income

By Hiren Gandhi, partner at Blaser Mills Law (www.blasermills.co.uk)

Since the hospitality sector was permitted to reopen on 4th July 2020, there has been a heavy emphasis on assisting NHS Test and Trace to

COVID-19 has had a dramatic impact on businesses across all indus- tries and the effects of the pandemic have been felt strongly within the hospitality sector.

By Frederick Szydlowski, CMO and co-founder, Embargo (www.embargoapp.com) The hospitality sector has historically taken a curious approach to cus- tomer loyalty. Despite repeat business from…

by Victoria Buchanan, Executive Creative Director at Tribal Worldwide (www.tribalworldwide.co.uk)

By Anthony Tattum, PR and Marketing Specialist/CEO at Big Cat Agency (https://bigcatagency.com)

By Danilo Mangano, General Manager, Europe at SevenRooms (www.sevenrooms.com)