Everything We’re Getting Wrong About Gen Z Drinking Culture
By Sophie Abrahamovitch, DUSK (dusk.app) Our society loves to place generations into boxes, labelled with a variety of mixed-up attributes. For Gen Z, it’s meant…
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The Licensing Act & Councils – How Can We All Get Along?
Gill Sherratt, licensing consultant at Napthens solicitors (www.napthens.co.uk), delves into how local councils can create a permissive licensing environment that supports small business owners. When…
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Navigating Permitted Development Rights for Temporary Structures in Outdoor Spaces
By Simon Atha, Associate Director – Boyer (part of Leaders Romans Group) (www.boyerplanning.co.uk) The requirements for social distancing during the pandemic opened up the opportunity…
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Drink Spiking: Key Signs and Preventative Steps for Hospitality Venues
By Arith Liyanage, CEO and founder of The Night Owl, the nation’s first-ever purpose-built Northern Soul and Motown club. Drink spiking is a pressing issue…
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How To Harness The Power Of The Community To Generate Business
Former Institute of Hospitality CEO Peter Ducker has spent a lifetime in the hospitality industry and is a member of P&G Professional’s Expert Advisory Council…
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The Property Market Within The Hospitality Sector – Do Hotels Profit from Short-Stay Holidays and Is This On the Rise in the UK?
By Korosh Farazad – Entrepreneur, Investor, Author and Speaker – Founder of the Farazad Group (www.koroshfarazad.com) Hotels are doing well in the current hospitality market….
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Enhancing Customer Experience By Improving Employee Performance
By Laura Leyland, Managing Director, Fresh Perspective Resourcing (https://fp-resourcing.co.uk) Positive customer experiences are the bedrock for success in any sector, especially the hospitality sector, generating…
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How to Take Advantage of the Staycation Craze
By Ryan Haynes, host of Travel Market Life podcast from Haynes MarComs. (http://travelmarket.life) Millions more Brits are holidaying at home this year, which is good…
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Why Boutique Is Best When It Comes To Ethical Travel
By Giles Fuchs, owner of Burgh Island Hotel (www.burghisland.com) Travelling ethically is being mindful of the consequences of being a tourist, from taking conscious actions…
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Fair Tipping Policies Can Help Drive Customer Footfall
By Katy Moses, MD, KAM (https://kam-media.co.uk) Unless you’ve been living under a rock for the last couple of years, you will have noticed that there…
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The Changing World Of Hospitality Interiors
By Nicola Ball, Associate Interior Designer at KKA (https://kka.studio) The world of hospitality interiors is changing. Heineken announced last week that they would be spending…
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Workforce Shortage Continues To Trouble The Hospitality Sector
By Kunal Sawhney, CEO of Kalkine (www.kalkine.co.uk) The hospitality industry is yet to see a significant post-pandemic recovery. The last two years for the sector…
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The Heatwave Was a Stark Reminder of Why Hospitality Needs Further Government Support
By Dan Hawkie, Managing Director at Feed it Back (https://feeditback.com/), the customer experience dashboard for hospitality operators. The record-breaking heatwave last month highlighted just how…
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The Staycation Boom and the Opportunities For Hospitality
By Simon Numphud, Managing Director of AA Media (www.ratedtrips.com) Over the past two years, the hospitality sector has seen a significant and prolonged boom in…
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Navigating Social Media Risks: Proceed with Caution
By Maria Levitov, Co-founder and Director of Snow Hill strategic communications and investor relations advisory (https://snowhilladvisors.com/) With negative publicity potentially just one viral customer post…
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