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Professional Comment

Enhancing Customer Experience By Improving Employee Performance

August 25, 2022 Hospitality,  Hospitality Workers,  Professional Comment

By Laura Leyland, Managing Director, Fresh Perspective Resourcing (https://fp-resourcing.co.uk) Positive customer experiences are the bedrock for success in any sector, especially the hospitality sector, generating…

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Professional Comment

How to Take Advantage of the Staycation Craze

August 25, 2022 Professional Comment,  Staycation,  Tourism,  Travel

By Ryan Haynes, host of Travel Market Life podcast from Haynes MarComs. (http://travelmarket.life) Millions more Brits are holidaying at home this year, which is good…

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Professional Comment

Why Boutique Is Best When It Comes To Ethical Travel

August 25, 2022 Professional Comment,  Tourism,  Travel

By Giles Fuchs, owner of Burgh Island Hotel (www.burghisland.com) Travelling ethically is being mindful of the consequences of being a tourist, from taking conscious actions…

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Professional Comment

Fair Tipping Policies Can Help Drive Customer Footfall

August 25, 2022 Professional Comment

By Katy Moses, MD, KAM (https://kam-media.co.uk) Unless you’ve been living under a rock for the last couple of years, you will have noticed that there…

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Professional Comment

The Changing World Of Hospitality Interiors

August 25, 2022 Professional Comment

By Nicola Ball, Associate Interior Designer at KKA (https://kka.studio) The world of hospitality interiors is changing. Heineken announced last week that they would be spending…

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Professional Comment

Workforce Shortage Continues To Trouble The Hospitality Sector

August 25, 2022 Business,  Hospitality,  Professional Comment

By Kunal Sawhney, CEO of Kalkine (www.kalkine.co.uk) The hospitality industry is yet to see a significant post-pandemic recovery. The last two years for the sector…

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Professional Comment

The Heatwave Was a Stark Reminder of Why Hospitality Needs Further Government Support

August 25, 2022 Hospitality,  Professional Comment

By Dan Hawkie, Managing Director at Feed it Back (https://feeditback.com/), the customer experience dashboard for hospitality operators. The record-breaking heatwave last month highlighted just how…

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Professional Comment

The Staycation Boom and the Opportunities For Hospitality

August 25, 2022 Hospitality,  Professional Comment,  Staycation,  Tourism,  Travel

By Simon Numphud, Managing Director of AA Media (www.ratedtrips.com) Over the past two years, the hospitality sector has seen a significant and prolonged boom in…

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Professional Comment

Navigating Social Media Risks: Proceed with Caution

August 15, 2022 Professional Comment

By Maria Levitov, Co-founder and Director of Snow Hill strategic communications and investor relations advisory (https://snowhilladvisors.com/) With negative publicity potentially just one viral customer post…

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Professional Comment

How Hotels Can Take Advantage of the Tide for National Marine Week

July 18, 2022 Business,  Hotels,  Professional Comment

By Giles Fuchs, owner of Burgh Island Hotel (www.burghisland.com) Next week it is National Marine Week, an annual celebration of the UK’s relationship with the…

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Professional Comment

Replacing Hospitality Software – A Sticky Situation

July 18, 2022 Hospitality,  Professional Comment

Infor’s Paul Griffiths looks at how hospitality businesses can tell if they should be reassessing their software solutions (www.infor.com/industries/hospitality) Stability is important. Hotels and resorts…

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BusinessProfessional Comment

How Hotel Industry Can Tackle The Upcoming Energy and Staffing Crisis

July 18, 2022 Business,  Hotels,  Professional Comment

By Lionel Benjamin, Co-founder AGO Hotels (www.agohotels.co.uk) The research released recently by Barclays Corporate Banking, demonstrated the hospitality industry could grow by £7.3bn this summer…

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Professional Comment

Economic Recovery Gets A Major Push From Holiday Bookings

July 18, 2022 Hospitality,  Professional Comment,  Tourism,  Travel

By Kunal Sawhney, CEO of Kalkine (www.kalkine.co.uk) When the country was worriedly looking at a recession, the holiday boom emerged as a major saviour. As…

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Professional Comment

Can UK Hotels Be A Lifeline For Travel Chaos Victims This Summer?

July 5, 2022 Hotels,  Professional Comment,  Travel

By Richard Valtr, founder of Mews (www.mews.com) After two years of covid restrictions, travellers across the world had high hopes for their 2022 holidays, dubbed…

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Professional Comment

Building a Hospitality Sector for the Future

July 5, 2022 Hospitality,  Professional Comment

By Antony Woodcock – Co-Founder and CEO – GIG (www.gigtogig.co.uk) Now over two years on from the start of the pandemic, the shockwaves across the…

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