Technology and Software Archives

Despite the surge in streaming services, live television remains a key amenity in hotels and a basic expectation for guests. It contributes to a sense…

Products & Services

Video Menus Are Resonating Strongly With Diners, Driving More Bookings And Boosting Average Spend

December 23, 2025 Hospitality Technology, Products and Services, Technology and Software

London-based tech startup LoveBite AI now delivers over one million dish videos each month as its AI Video Menus gain momentum across the UK and…

Professional Comment

How The Hospitality Sector Can Prepare For The Upcoming Employment Rights Bill 2025 Changes

November 10, 2025 Professional Comment, Technology and Software

By Joel Beverley and James Lintern, co-founders at RotaCloud (www.rotacloud.com) – workforce management software for growing businesses. The Employment Rights Bill 2025 is set to…

Products & Services Hospitality Pubs

Extra Security with CardsSafe

July 17, 2025 Hospitality, Products and Services, Security, Technology and Software

CardsSafe is a cost-effective technology designed to securely retain customer credit, debit and ID cards while customers run tabs. With CardsSafe, caterers, pubs, bars and restaurants…

Products & Services

Avoid Losses, Increase Profits and Build Relationships

April 4, 2025 Design and Refit, Hospitality, Hospitality Technology, Products and Services, Technology and Software

Offering your customers the best possible customer service is key to building trust and relationships. It will also increase profits, encourage repeat visits, and offer…

Products & Services Professional Comment

Improving Customer Service

January 16, 2025 Design and Refit, Products and Services, Professional Comment, Technology and Software

Customer service is the backbone of the hospitality industry. A single interaction can turn a casual visitor into a loyal advocate or a disgruntled customer…

Professional Comment

AI: Beyond Automation To Collaboration

December 29, 2024 Professional Comment, Technology and Software

As we close out a transformative year, Peter Moore, CEO and founder of Lolly, shares his thoughts on 2024’s key trends and innovations while looking…

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Exceeding Customer Expectations

August 28, 2024 Bars, Design and Refit, Products and Services, Pub, Pub News, Pubs, Restaurants, Technology and Software

Hospitality should be based on exceeding customer expectations. The better the operator does to impress its customers, the better its reputation and customer retention. Unfortunately,…