By Joel Beverley and James Lintern, co-founders at RotaCloud (www.rotacloud.com) – workforce management software for growing businesses. The Employment Rights Bill 2025 is set to…
Read more...CardsSafe is a cost-effective technology designed to securely retain customer credit, debit and ID cards while customers run tabs. With CardsSafe, caterers, pubs, bars and restaurants…
Read more...Offering your customers the best possible customer service is key to building trust and relationships. It will also increase profits, encourage repeat visits, and offer…
Read more...Customer service is the backbone of the hospitality industry. A single interaction can turn a casual visitor into a loyal advocate or a disgruntled customer…
Read more...As we close out a transformative year, Peter Moore, CEO and founder of Lolly, shares his thoughts on 2024’s key trends and innovations while looking…
Read more...Hospitality should be based on exceeding customer expectations. The better the operator does to impress its customers, the better its reputation and customer retention. Unfortunately,…
Read more...It’s a good idea to hold customers’ bank cards securely while they run a tab to ensure they don’t make off with payment. The hospitality…
Read more...A new report by SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, shows that the UK hotel…
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