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Products & Services

Avoid Losses, Increase Profits and Build Relationships

April 4, 2025 Design and Refit,  Hospitality,  Hospitality Technology,  Products and Services,  Technology and Software

Offering your customers the best possible customer service is key to building trust and relationships. It will also increase profits, encourage repeat visits, and offer…

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Products & Services

Picasso Digital PM

February 21, 2025 Products and Services,  Technology and Software

Picasso Digital PM is the hotel system of the future. Already incorporating a high-powered AI led reception module, the development of the fully incorporated Bar…

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Products & ServicesProfessional Comment

Improving Customer Service

January 16, 2025 Design and Refit,  Products and Services,  Professional Comment,  Technology and Software

Customer service is the backbone of the hospitality industry. A single interaction can turn a casual visitor into a loyal advocate or a disgruntled customer…

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Professional Comment

AI: Beyond Automation To Collaboration

December 29, 2024 Professional Comment,  Technology and Software

As we close out a transformative year, Peter Moore, CEO and founder of Lolly, shares his thoughts on 2024’s key trends and innovations while looking…

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Products & Services

Vista Technology Support: Your Trusted Partner

September 3, 2024 Hospitality Technology,  Products and Services,  Technology and Software

Discover how Vista Technology Support can help you grow your business, enhance your customer experience, and streamline your operations. Vista provides a comprehensive package of…

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BarsHospitalityProducts & ServicesPubPub NewsPubsRestaurants

Exceeding Customer Expectations

August 28, 2024 Bars,  Design and Refit,  Products and Services,  Pub,  Pub News,  Pubs,  Restaurants,  Technology and Software

Hospitality should be based on exceeding customer expectations. The better the operator does to impress its customers, the better its reputation and customer retention. Unfortunately,…

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Hospitality

Preventing Dine & Dash with CardsSafe

July 10, 2024 Hospitality Technology,  Products and Services,  Security,  Technology and Software

It’s a good idea to hold customers’ bank cards securely while they run a tab to ensure they don’t make off with payment. The hospitality…

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HospitalityHotelsNews

Majority of UK Hotel Arrivals Came from Overseas in 2023, Signalling Return of International Travel Despite Higher Prices: SiteMinder

February 5, 2024 Business News,  Hospitality,  Hotels,  News,  Technology and Software

A new report by SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, shows that the UK hotel…

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