Tech Charity Carefree Reports 50% Increase In Donated Carer Breaks In 2024
Carer tech charity, Carefree, has mobilised £1m of gifted carer breaks to 4000 carers in 2024 thanks to growing support from the hospitality industry for…
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Technology
Foodservice Operators Need To Utilize Technology To Improve Customer Experience, Says Globaldata
Given the changing operational dynamics and the squeeze on profits, foodservice operators are increasingly leveraging technology to enhance operational efficiency while striving to maintain a…
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Introducing Task Manager: Revolutionising Food Safety and Operational Efficiency in Hospitality & Catering Industry
NCCO International announces the launch of Task Manager, an innovative food safety task management and temperature monitoring solution designed for the hospitality & catering industry….
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How Could SoftPOS Technology Enhance the Hospitality Industry?
By Hervé Thevenin, Global Marketing Manager Vertical Sales at Worldline (https://worldline.com/) The number of merchants deploying Software Point of Sales (SoftPOS) solutions is expected to…
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Beyond The App: How Tech Can Deliver Better Results for Restaurants and Customers
By Brian Hickey, CEO and Co-founder at VROMO (https://vromo.io/) It won’t come as a surprise to anyone that successful businesses will depend on happy customers…
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Three Reasons Investing In Technology Can Help Alleviate Pressures During A Cost Of Living Crisis
By Colin Neil, Managing Director, Adyen UK (www.adyen.com/en_GB/) The hospitality sector is facing mounting pressures. In August this year three quarters of pub owners said…
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Three Ways to Use Technology to Enhance the Customer Experience and Boost Your Sales
Scott Muncaster, Managing Director at Adactus (www.adactus.co.uk), explains how to use the latest in technology to enhance your customer experience and build a long-lasting relationship…
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Operators Must Combine Investment In People And Technology To Succeed
Hospitality operators need to combine investment in technology with a new approach to people management if they are to recruit and retain the best employees and deliver the best customer experience
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The Access Group Acquires Omnifi To Increase Value Of Integrated Technology Solutions For Hospitality And Leisure Operators
The Access Group has strengthened its ongoing commitment to customer success with the acquisition of Omnifi and its Orderbee Mobile Order and Pay technology, which will be incorporated
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COVID-19 Highlights Need For A Balance Of Tech And Service
The pandemic has accelerated the adoption of technology across hospitality, CGA research shows—but consumers aren’t ready to give up the face-to-face aspect of service when they eat and drink out.
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Appetite for Mobile Solutions to Feed Experiences Grows
Interactive and personalised experiences are shaping the out-of-home eating and drinking sector, according to the latest GO Technology report from Zonal and CGA. The quarterly…
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Keeping Your Customers Loyal Through Technology
In these increasingly competitive and challenging times securing repeat business is vital. Creating a customer loyalty program is an excellent way for the hospitality and…
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