Rapid rises in operational costs are damaging hospitality’s capital expenditure programmes, the latest Business Confidence Survey from CGA by NIQ and Sona reveals. The survey…
Read more...By Edd Johnson, VP Partnerships, SMB International at Worldpay (www.worldpay.com) The role of friends and family providing the financial support required to kick start businesses…
Read more...Carer tech charity, Carefree, has mobilised £1m of gifted carer breaks to 4000 carers in 2024 thanks to growing support from the hospitality industry for…
Read more...Given the changing operational dynamics and the squeeze on profits, foodservice operators are increasingly leveraging technology to enhance operational efficiency while striving to maintain a…
Read more...NCCO International announces the launch of Task Manager, an innovative food safety task management and temperature monitoring solution designed for the hospitality & catering industry….
Read more...If you’re considering the CardsSafe system for your venue, retaining your customers’ banking or ID cards is safer than ever. CardsSafe eliminates walkouts and helps…
Read more...By Hervé Thevenin, Global Marketing Manager Vertical Sales at Worldline (https://worldline.com/) The number of merchants deploying Software Point of Sales (SoftPOS) solutions is expected to…
Read more...By Brian Hickey, CEO and Co-founder at VROMO (https://vromo.io/) It won’t come as a surprise to anyone that successful businesses will depend on happy customers…
Read more...By Colin Neil, Managing Director, Adyen UK (www.adyen.com/en_GB/) The hospitality sector is facing mounting pressures. In August this year three quarters of pub owners said…
Read more...Scott Muncaster, Managing Director at Adactus (www.adactus.co.uk), explains how to use the latest in technology to enhance your customer experience and build a long-lasting relationship…
Read more...Hospitality operators need to combine investment in technology with a new approach to people management if they are to recruit and retain the best employees and deliver the best customer experience
Read more...The Access Group has strengthened its ongoing commitment to customer success with the acquisition of Omnifi and its Orderbee Mobile Order and Pay technology, which will be incorporated
Read more...The pandemic has accelerated the adoption of technology across hospitality, CGA research shows—but consumers aren’t ready to give up the face-to-face aspect of service when they eat and drink out.
Read more...Interactive and personalised experiences are shaping the out-of-home eating and drinking sector, according to the latest GO Technology report from Zonal and CGA. The quarterly…
Read more...In these increasingly competitive and challenging times securing repeat business is vital. Creating a customer loyalty program is an excellent way for the hospitality and…
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