Hotel Commercial Catering Buying Guide
When you’re starting a new commercial kitchen in a hotel, it’s essential that you choose pieces of hotel commercial catering equipment that allow your mealtime…
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Professional Comment
Improving Customer Service
Customer service is the backbone of the hospitality industry. A single interaction can turn a casual visitor into a loyal advocate or a disgruntled customer…
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The Future of Hospitality: Are You Ready for the Labour Government’s Bold Changes?
By Katie Deem, Head of Hospitality, Leisure & Travel at 4C Associates. Katie is a seasoned procurement leader Drawing on her extensive expertise in procurement…
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More Inclusive Workplace Practices To Fill Staff Shortages
By Giles Fuchs, Owner of Burgh Island Hotel (www.burghisland.com) The hospitality sector is looking for ways to return to pre-pandemic staffing levels: vacancies in the…
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AI: Beyond Automation To Collaboration
As we close out a transformative year, Peter Moore, CEO and founder of Lolly, shares his thoughts on 2024’s key trends and innovations while looking…
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Expert Shares 6 Alfresco Tips To Help Your Business Flourish During The Summer
With summer now here, bringing warmer weather, Brits will be excited about the possibility of enjoying alfresco dining at their favourite restaurants and food venues….
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How Does A Combi Oven Save Energy?
How Does A Combi Oven Save Energy? With energy costs still high, managers continue to look for ways to reduce their commercial kitchen bills without…
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The Benefit Of Taking Wellbeing Seriously
By Richard Stockley, Managing Director of RRC International (www.rrc.co.uk) The Factories Act of 1833 kickstarted a culture of health and safety in the UK, and…
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The ‘Karaoke Room Effect’
Academic Research into UK Hospitality Venues Reveals Financial Benefits of Giving Customers the Opportunity to Sing British bars and restaurants installing karaoke systems experience a…
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Pushing the Envelope – Why It Pays To Have a Holistic View of Card Payments
In a world where businesses are increasingly facing pressure on resources and margins, having the right payment systems partner becomes crucial. Payment services are one…
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Marketing- Effective Ways to Promote Your Business
By Catherine Storey, Founder and Director of Freshbat Marketing (www.freshbat.com) There are more options than ever when it comes to marketing your hospitality business; but…
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How Hospitality Businesses Can Weather The Economic Headwinds
By Rosalind Catto, business advisory partner and Head of Hospitality and Tourism, Johnston Carmichael (www.johnstoncarmichael.com) It’s been a stormy start to the year, and the…
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Mental Health in Hospitality: The Hidden Cost of Unaddressed Employee Wellbeing – Is AI a Solution?
By Sarah Baldry, VP of People at Wysa (www.wysa.com) The hospitality industry has alarmingly high rates of mental health issues in the UK, with individuals…
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New Immigration Changes – The Impact on the UK Hospitality Sector
By Gurjit Pall, immigration solicitor, Thorntons (www.thorntons-law.co.uk) With a general election looming, the UK Government has embarked on a host of changes to the immigration…
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Hygiene in Hospitality: How to Ensure Your Business is Set Up for Success
Daniel Took, Head of Professional Product Marketing at Kärcher UK (www.kaercher.com/uk/), discusses the importance of cleaning in hospitality settings and how to ensure your business…
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