Death of the Chatbot
By Patryk Luszcz, UK regional director at Profitroom (www.profitroom.com) says that hospitality needs a better AI conversation For years, hotels, pub groups and OTAs have…
Read more...By Patryk Luszcz, UK regional director at Profitroom (www.profitroom.com) says that hospitality needs a better AI conversation For years, hotels, pub groups and OTAs have…
Read more...By Melissa Haskell, regulatory partner at Knights (www.knightsplc.com) The introduction of the United Kingdom’s Extended Producer Responsibility (EPR) regime in April marked a significant shift…
Read more...By Rachel Seagrove, Director of Advisory Services from Wavenet (www.wavenet.co.uk) As UK hospitality operators battle rising costs, staffing challenges and tighter margins, smart connectivity is…
Read more...By Ben Stepney, Partner in the Employment team at Thomson Snell & Passmore (https://ts-p.co.uk/) The hospitality industry may feel as thought it has enough on…
Read more...By Chris Bristow, Real Business Rescue (www.realbusinessrescue.co.uk) The Business Distress Index published by Real Business Rescue, paints a worrying picture of the financial health of…
Read more...Patryk Luszcz, UK regional director at Profitroom (www.profitroom.com) says that hospitality needs a better AI conversation For years, hotels, pub groups and OTAs have relied…
Read more...Philip Rayner, Founder and MD of Glebe Farm Foods Every year, International Coeliac Disease Awareness Day on 16th May shines a light on a condition…
Read more...By George Miller, employment law specialist at national law firm Roythornes Solicitors (www.roythorne.co.uk) The Employment Rights Bill marks one of the most significant overhauls in…
Read more...When you’re starting a new commercial kitchen in a hotel, it’s essential that you choose pieces of hotel commercial catering equipment that allow your mealtime…
Read more...Customer service is the backbone of the hospitality industry. A single interaction can turn a casual visitor into a loyal advocate or a disgruntled customer…
Read more...By Katie Deem, Head of Hospitality, Leisure & Travel at 4C Associates. Katie is a seasoned procurement leader Drawing on her extensive expertise in procurement…
Read more...By Giles Fuchs, Owner of Burgh Island Hotel (www.burghisland.com) The hospitality sector is looking for ways to return to pre-pandemic staffing levels: vacancies in the…
Read more...As we close out a transformative year, Peter Moore, CEO and founder of Lolly, shares his thoughts on 2024’s key trends and innovations while looking…
Read more...With summer now here, bringing warmer weather, Brits will be excited about the possibility of enjoying alfresco dining at their favourite restaurants and food venues….
Read more...How Does A Combi Oven Save Energy? With energy costs still high, managers continue to look for ways to reduce their commercial kitchen bills without…
Read more...