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  • Death of the Chatbot
  • Crushed By Compliance? What EPR Means For Hospitality
  • Rachel Seagrove, Director of Advisory Services from Wavenet
  • What Are The Implications Of The Supreme Court Decision On Biological Sex For The Hospitality Industry
  • Government May Force Hospitality Operators to Disclose “Healthy Food Sales”
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Professional Comment

Death of the Chatbot

July 2, 2025 Professional Comment

By Patryk Luszcz, UK regional director at Profitroom (www.profitroom.com) says that hospitality needs a better AI conversation  For years, hotels, pub groups and OTAs have…

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Professional Comment

Crushed By Compliance? What EPR Means For Hospitality

July 2, 2025 Professional Comment

By Melissa Haskell, regulatory partner at Knights (www.knightsplc.com) The introduction of the United Kingdom’s Extended Producer Responsibility (EPR) regime in April marked a significant shift…

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Professional Comment

Rachel Seagrove, Director of Advisory Services from Wavenet

July 2, 2025 Hospitality,  Professional Comment

By Rachel Seagrove, Director of Advisory Services from Wavenet (www.wavenet.co.uk) As UK hospitality operators battle rising costs, staffing challenges and tighter margins, smart connectivity is…

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Professional Comment

What Are The Implications Of The Supreme Court Decision On Biological Sex For The Hospitality Industry

July 2, 2025 Hospitality,  Hospitality Workers,  Professional Comment,  Staff

By Ben Stepney, Partner in the Employment team at Thomson Snell & Passmore (https://ts-p.co.uk/) The hospitality industry may feel as thought it has enough on…

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Professional Comment

The Business Distress Index – A Worrying Picture for British Pubs

July 1, 2025 Business,  Professional Comment,  Pub,  Pub News,  Pubs

By Chris Bristow, Real Business Rescue (www.realbusinessrescue.co.uk) The Business Distress Index published by Real Business Rescue, paints a worrying picture of the financial health of…

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Professional Comment

Death of the Chatbot

June 27, 2025 Hospitality,  Professional Comment

Patryk Luszcz, UK regional director at Profitroom (www.profitroom.com) says that hospitality needs a better AI conversation  For years, hotels, pub groups and OTAs have relied…

Read more...
Business NewsFood and DrinkProfessional Comment

16 May: A Wake-Up Call for the Hospitality Sector

May 15, 2025 Allergens,  Business News,  Food and Drink,  Professional Comment

Philip Rayner, Founder and MD of Glebe Farm Foods Every year, International Coeliac Disease Awareness Day on 16th May shines a light on a condition…

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Professional Comment

The Employment Rights Bill: A Legal Minefield Or A Step Towards Fairer Workplaces?

April 4, 2025 Hospitality,  Hospitality Workers,  Professional Comment,  Staff

By George Miller, employment law specialist at national law firm Roythornes Solicitors (www.roythorne.co.uk) The Employment Rights Bill marks one of the most significant overhauls in…

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HospitalityHotelsProfessional Comment

Hotel Commercial Catering Buying Guide

February 3, 2025 Catering Equipment,  Hospitality,  Hotels,  Kitchen Design and Equipment,  Kitchens,  Professional Comment

When you’re starting a new commercial kitchen in a hotel, it’s essential that you choose pieces of hotel commercial catering equipment that allow your mealtime…

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Products & ServicesProfessional Comment

Improving Customer Service

January 16, 2025 Design and Refit,  Products and Services,  Professional Comment,  Technology and Software

Customer service is the backbone of the hospitality industry. A single interaction can turn a casual visitor into a loyal advocate or a disgruntled customer…

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Professional Comment

The Future of Hospitality: Are You Ready for the Labour Government’s Bold Changes?

January 2, 2025 Hospitality,  Professional Comment,  Travel

By Katie Deem, Head of Hospitality, Leisure & Travel at 4C Associates. Katie is a seasoned procurement leader Drawing on her extensive expertise in procurement…

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Professional Comment

More Inclusive Workplace Practices To Fill Staff Shortages

January 2, 2025 Hospitality,  Hospitality Workers,  Hotels,  News,  Staff

By Giles Fuchs, Owner of Burgh Island Hotel (www.burghisland.com) The hospitality sector is looking for ways to return to pre-pandemic staffing levels: vacancies in the…

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Professional Comment

AI: Beyond Automation To Collaboration

December 29, 2024 Professional Comment,  Technology and Software

As we close out a transformative year, Peter Moore, CEO and founder of Lolly, shares his thoughts on 2024’s key trends and innovations while looking…

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Products & ServicesProfessional Comment

Expert Shares 6 Alfresco Tips To Help Your Business Flourish During The Summer

August 12, 2024 Alfresco Dining,  Hospitality,  Outdoor Leisure,  Outdoor Spaces,  Products and Services,  Professional Comment

With summer now here, bringing warmer weather, Brits will be excited about the possibility of enjoying alfresco dining at their favourite restaurants and food venues….

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BusinessBusiness NewsHospitalityProfessional Comment

How Does A Combi Oven Save Energy?

July 16, 2024 Catering Equipment,  Hospitality,  Kitchen Design and Equipment,  Kitchens,  News,  Professional Comment

How Does A Combi Oven Save Energy? With energy costs still high, managers continue to look for ways to reduce their commercial kitchen bills without…

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