What The New Employment Law Bill Really Means For Hospitality
By Hannah Strawbridge, Solicitor & Founder, Han Law, part of Inspire Legal Group (www.hanlawco.com) If you run a pub, restaurant, bar or hotel, you’ll already…
Read more...
Professional Comment
Hospitality Businesses Will Fail to Scale AI Without a Solid Customer Data Foundation
By Matthew Biboud-Lubeck, General Manager EMEA, Amperity (https://amperity.com/) The hospitality sector has high aspirations for AI. Companies are keen to explore its potential to transform…
Read more...
2025 Consumer Trends Shaping 2026
Hospitality is at the centre of Britain’s social and cultural lives, and a new GO Technology report, from hospitality tech provider Zonal, in partnership with…
Read more...
Calling Last Orders On Pubs’ Business Rates Problems
By Chris Grose, Rating Director at Hartnell Taylor Cook (https://htc.uk.com) If the government were hoping that the business rates changes in last year’s budget would…
Read more...
Beyond Borders: Hospitality’s Hunt For New Talent Amid A Perfect Storm For The Sector In 2026
Quinyx warns global recruitment and smarter workforce planning will define hospitality success as staffing shortages persist UK hospitality businesses are heading into 2026 facing a…
Read more...
How The ‘Consumerisation’ Of Tech Reduces Operational Strain At Busy Times
By Andrew Laughlan, Head of Enterprise at Uber for Business UK The hospitality industry is used to ramping up operations to deal with peak activity…
Read more...
AI, Robotics and Human Reskilling: The State of Hospitality Report 2025-2026 Published by Les Roches Spark
By Carlos Diez de la Lastra, CEO of Les Roches (https://lesroches.edu/) Les Roches, a distinguished institution dedicated to fostering innovative and entrepreneurial leaders of tomorrow…
Read more...
Nearly 60% Of Consumers Would Change Travel Plans To Avoid A Tourist Tax
By Chris Tate, Head of Travel at RSM (https://www.rsmuk.com) • Almost a third (29%) of consumers are more likely to avoid tourist tax locations; •…
Read more...
Pubs Saw Revenue Increase As High As 40% During Six Nations Matches
With the Six Nations fast approaching, now is the time for pubs, bars and restaurants to position themselves as the go-to destination for rugby fans….
Read more...
Data-Led Diversification Helps Operators Meet Guest Needs
By Patrick Clover, Founder and CEO at Stampede (https://stampede.ai/) Customer behaviour across the hospitality sector is changing. Adults of all ages are going out with…
Read more...
Maintenance Matters Navigating the Risks of Failing to Gain Planning Consent for Changes in the Catering Industry
By Simon Barry, Associate Director, Boyer (part of LRG) – www.boyerplanning.co.uk Competition is fierce in the hospitality industry, which is why it is important for…
Read more...
Hospitality In 2026: Three Key Trends For The Optimal Guest Experience
By Geoff Ryskamp, VP and Executive Advisor, Hospitality at Medallia (www.medallia.com) As we look ahead to 2026, the next year will be a pivotal year…
Read more...
2026: Looking Ahead With Lessons Learned From Covid-19
By James Breese, Partner at Stewarts (www.stewartslaw.com) Covid-19 decimated the hospitality sector from March 2020. The Financial Conduct Authority (FCA) estimated in 2020 that 370,000…
Read more...
Putting the Gen Z in Veganuary
Veganuary remains a valuable commercial opportunity for foodservice operators, offering a defined annual moment to trial new dishes, attract younger, more diverse consumer demographics and…
Read more...
Digital ID: Nearly 1-in-4 Underage Sales Check Still Fail
By Kate Rand, CEO of Serve Legal (www.servelegal.co.uk) Every day, retailers and hospitality operators carry significant responsibility on their shoulders. Peak trading periods bring welcome…
Read more...