All I Want For Christmas Is… Good Customer Experience
By Oyin Bamgbose, Vice President at Infinity (www.infinity.co/uk/) With the festive period fast approaching, customers are researching the best spots for the family holiday, work…
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Author: News
Kitchen Automation to Serve Up Greater Food Quality in Tougher Times
By Amelia Jonas, Karakuri’s Director of Product (www.karakuri.com) Many factors go into consumers’ decisions to choose a brand to dine with, but, unsurprisingly, the taste…
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Nelson Hotels & Inns Change Up Energy Saving Strategies As Bills Continue To Rise
Nelson Hotels & Inns, an award-winning collection of family-run hotels, inns, and restaurants across Cheshire, has recently revealed it will potentially see an overall annual…
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Hospitality Expert Predicts Key Restaurant Trends for 2023
As 2022 comes to a close, it’s time to look ahead to what trends will be cropping up on the restaurant scene next year. Here,…
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The Importance of Local Community in an International Industry
By Giles Fuchs, owner of Burgh Island Hotel (www.burghisland.com) Hospitality is understandably inclined towards the international — as an industry, we rely on a steady…
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World Cup Licensing: The Government’s Own Goal
By Melissa Toney, food and drink specialist at law firm, Shakespeare Martineau (www.shma.co.uk) The hospitality sector has been hit hard over recent years by the…
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A Zero Hours Time Bomb? How to Work Out Holiday Pay Under New Rules
By Gareth Matthews, employment law partner at MLP Law (www.mlplaw.co.uk) As we enter the busy Christmas season, hospitality businesses should beware of new changes to…
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Beery Bake Cake
Recipe supplied by LittlePod (www.littlepod.co.uk) Ingredients 450 g mixed dried fruit 50 g glacé cherries (optional) grated zest of 1 orange 1 tablespoon LittlePod chocolate…
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1 in 4 Small Businesses Plan to Close, Downsize, or Restructure if Energy Bills Relief Ends in April Next Year
Small firms’ survival during the ongoing energy price crisis will depend on continued government support through Energy Bill Relief Scheme (EBRS) beyond March 2023, according…
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Hospitality Shift Workers Will Work 43% More Hours this Weekend
Hospitality industry workers will collectively work 43% more hours this weekend compared to usual, according to analysis from shift work platform, Deputy. With Black Friday…
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New Report Shows Government Underestimates True Value of Club Culture in the UK
With recent reports stating that 1 in 3 Nightclubs are at risk of closing in the coming months, the NTIA and AFEM have expressed concern…
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Supply Chain Concerns as Delivery Workers Vote to Strike
Almost 400 workers delivering food to KFC, Burger King, Pizza Hut and Wagamama will strike over a real terms pay cut. A majority of 76…
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Greene King Fundraising for Macmillan Cancer Support Feted at Westminster Event
PubAid and the All-Party Parliamentary Beer Group (APPBG) have celebrated Greene King’s outstanding achievement in raising more than £13 million for Macmillan Cancer Support, presenting…
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Chef Barry Vera and Partners Take on Star Lease
Chef, author and television and radio presenter Barry Vera, together with entrepreneurs Christopher Webb and Joe Scarborough, have taken on the lease of Star Pubs…
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Strike Resolution Needed as Hospitality Set to Lose £1.5 Billion
UKHospitality Chief Executive Kate Nicholls has written to the Transport Secretary Mark Harper outlining the scale of the damage facing the sector. Analysis by UKHospitality…
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