Research Reveals Precarious Nature Of Customer Loyalty
Customer loyalty is fragile, and hospitality is no exception, with new figures from Zonal’s latest GO Technology report in partnership with CGA by NIQ, revealing…
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Restaurants
All the latest restaurants news for pubs, bars, clubs, restaurants and hotels in the UK hospitality sector and licensed on-trade industry.
Hospitality Leaders Stay Cautious But Relief On Inflation Raises Hopes On Sales And Margins
Britain’s hospitality leaders are cautious about the future as pressure on the cost of doing business continues, CGA by NIQ’s latest Business Confidence Survey reveals….
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Mimosa at The Langham Suddenly Closes its Doors
Image © Copyright Matt Brown and licensed for reuse under Creative Commons Licence. Mimosa at The Langham, from French restaurant group Moma, has ceased trading…
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Wotton House Welcomes Chef Alec Mackins as New Executive Head Chef
Alec Mackins joins Wotton House as its new executive head chef. With a distinguished background at prestigious establishments such as Nutfield Priory Hotel and Spa,…
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Delivery Gains Ground as Euros and Summer Heat Shape Spending Habits
Britain’s leading managed restaurant groups have seen a year-on-year (YOY) increase of 9.4% for delivery sales, CGA by NIQ’s latest Hospitality at Home Tracker reveals….
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Fall in Small Business Confidence as Employment Costs Take a Toll, New Report Finds
Small business confidence fell back into negative territory in the second quarter of this year, losing the ground made up by the first quarter’s welcome…
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Hotel AMANO Covent Garden’s Restaurant Penelope’s Wins Best Luxury Restaurant
Photo: (Left)Executive Chef Fez Ozalgan, (Right) Penelope’s Restaurant AMANO Covent Garden restaurant Penelope’s has been named Best Luxury Restaurant at the prestigious 6th Annual British Restaurant Awards. The event,…
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Foodservice Inflation Continues To Ease, But Beverage And Vegetable Prices Rise
The latest Foodservice Price Index (FPI) report from Prestige Purchasing and CGA by NIQ reveals more progress in the fight against inflation in the hospitality…
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Exceeding Customer Expectations
Hospitality should be based on exceeding customer expectations. The better the operator does to impress its customers, the better its reputation and customer retention. Unfortunately,…
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Story Cellar Appoints Robert Homer As A New Head Chef
Story Cellar, two Michelin star Chef Tom Sellers’ second London restaurant, has announced the appointment of new Head Chef Robert Homer. With a distinguished career…
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11 Million Brits Planning A “Staycation This August Bank Holiday, Bringing £3.1bn Boost
VisitEngland’s August Bank Holiday Trip Tracker survey, published today, shows that 11 million Brits are definitely planning an overnight holiday trip in the UK this…
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Top 10 Shortlisted Restaurants And Takeaways Announced For Regional Awards At The ARTA 2024
Annual Award Ceremony to Honour the UK’s Top Asian Restaurants Shortlisted restaurants and takeaways have been unveiled for the annual Asian Restaurant and Takeaway Awards…
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Hospitality Insolvencies Grow As Trading Remains Tough
The number of hospitality businesses entering insolvency rose in the first half of 2024 during a difficult period for the industry. Some 1,801 accommodation and food service companies,…
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Learn from Expert Speakers at Trade Drinks Expo!
We are delighted to share our excitement as proud partners of the upcoming Trade Drinks Expo on October 15th & 16th at ExCeL London. This…
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Hospitality Returns to Growth As Licensed Outlet Numbers Increase
Britain’s hospitality sector has recorded its first quarter-on-quarter growth of outlets in two years, the new Hospitality Market Monitor from CGA by NIQ and AlixPartners…
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