Customer Loyalty Is Dead – Research Says
Joint research from 1st-party customer data specialists Edit, and digital transformation consultancy Kin + Carta has revealed the impact of the pandemic on customer loyalty.
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News
All the latest news for pubs, bars, clubs, restaurants and hotels in the UK hospitality sector and licensed on-trade industry.
Wales to Host Heat of Riso Gallo Young Risotto Chef Competition
Wales is to have its own heat of the Riso Gallo Young Risotto Chef of UK and Ireland for the first time next month.
Read more...UK Open for Travel with all Restrictions Removed for Eligible Vaccinated Arrivals
All testing measures for eligible fully vaccinated travellers arriving in the UK will be removed from 4am on 11 February, as the government goes one step further to reopen the travel sector.
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Britvic Backs Only a Pavement Away Training Cafés as Campaign Gains Momentum
Soft drinks company, Britvic plc, has pledged its support to Only A Pavement Away as the charity prepares to open training cafés on high streets across the UK.
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Marston’s reports Like-for-Like sales Down as Omicron “Impacts Consumer Sentiment”
Brewer and retailer Marston’s has reported like-for-like sales of minus 3.9% for the 16-week period to 12 January 2022 (compared to the same period in 2019).
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UKBG National Cocktail Competition 2021 Winner Announced
After five months of trials and regional heats, the UK Bartenders Guild’s National Cocktail Competition, sponsored by Akashi-Tai Sake, Hatozaki Whisky and 135° EAST GIN
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BBPA Urges Support for its Pubs and Brewers Following Another Devastating Winter
End of Plan B boost to consumer confidence must be matched with Government support, says pubs body
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WagIt Supports Hospitality Sector with Paws Through the Doors Campaign
January is a particularly difficult time for venues, let alone with “dry January”, and of course, Covid. It’s no secret that the hospitality industry in…
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Omicron Concerns Result in Spike for Delivery and Takeaway Sales in December
Britain’s leading restaurant and pub groups recorded a sharp increase in delivery and takeaway sales as the Omicron variant impacted some consumers going out in…
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Licensed Trade Charity Announces Over 120k People Helped Since the Start of Covid
After a challenging trading period through December and Christmas for the licensed drinks sector the Licensed Trade Charity has announced it has helped over 120k people
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Hoteliers’ Hopes for Return to ‘Plan A’
Hoteliers in Bristol are hoping that the Government’s decision to end the ‘Plan B’ Covid-19 restrictions will lead to a much-needed boost to their businesses.
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Government’s VOA Aggressively Pursues Fines to Hotel /Hospitality and Pub Businesses
The Government Valuation Office Agency (VOA) has stepped up its demands to hotel & hospitality businesses and pubs by issuing and aggressively pursuing
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WTTC Predicts a Strong Recovery of the European Travel & Tourism Sector in 2022
The World Travel & Tourism Council (WTTC), which represents the global private Travel & Tourism sector, has revealed bookings for intra-European travel over the Easter
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Pub Converts Cabin into Village Store for Rettendon Residents
Publicans Rachel and Kevin Sarbutts have come to the rescue of locals by opening a new village store at The Rettendon Bell in Rettendon, Essex.
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Rutland Hotel Celebrates Discovery of Local Ichthyosaur ‘Sea Dragon’ with Short Story Competition
A Rutland hotel is celebrating the discovery of the newly famous ichthyosaur ‘sea dragon’ with a creative short story competition – offering winners the chance to enjoy a free restaurant meal and overnight stay.
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