Exceeding Customer Expectations
Hospitality should be based on exceeding customer expectations. The better the operator does to impress its customers, the better its reputation and customer retention. Unfortunately,…
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Bars
Jeremy Clarkson’s Pub Opens To Massive Queues
© Copyright Rob Farrow and licensed for reuse under this Creative Commons Licence. Hundreds of people queued to be among the first customers at TV…
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SLTA Survey Reveals Hospitality Outlets Continue To Face Rising Costs As 78% Of Outlets Urge VAT Cut
The (SLTA) Scottish Licensed Trade Association today releases a snapshot survey of the challenges facing Scotland’s pubs, bars and hospitality venues in 2024. The summer…
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Weather Cools Hospitality Groups Performance Whilst Pubs Win The Euros
Britain’s top hospitality groups achieved year-on-year growth of 1.5% in July 2024, down from June’s rate of 2.9%, the latest CGA RSM Hospitality Business Tracker…
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Grade II Listed Pub Re-Opens With Impressive New Bar
Robinsons Brewery has announced the completion of a refurbishment at The Alexandra, a Grade II listed pub in Edgeley, ensuring it remains a cherished part…
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Hospitality Insolvencies Grow As Trading Remains Tough
The number of hospitality businesses entering insolvency rose in the first half of 2024 during a difficult period for the industry. Some 1,801 accommodation and food service companies,…
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Learn from Expert Speakers at Trade Drinks Expo!
We are delighted to share our excitement as proud partners of the upcoming Trade Drinks Expo on October 15th & 16th at ExCeL London. This…
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Wellingborough Pub Reopens Following £250,000 Investment
The Cannon on Cannon Street, Wellingborough re-opened on Friday 16th August following a major investment of over £250,000. The pub is part of the Proper…
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Hospitality Returns to Growth As Licensed Outlet Numbers Increase
Britain’s hospitality sector has recorded its first quarter-on-quarter growth of outlets in two years, the new Hospitality Market Monitor from CGA by NIQ and AlixPartners…
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Tattershall Castle Set To Celebrate Its 90th Anniversary With Event On The River
Photo Credit: Floating Restaurant by Phil Dolby via Flickr https://www.flickr.com/photos/126654539@N08/31432578611 Tattershall Castle, the iconic floating pub on the River Thames, is set to celebrate its…
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Pub & Bar Market To Reach £23.6 Billion In 2024 Despite Cost Pressure And Closures
The UK pub and bar market is set to grow by +1.7% in 2024, reaching a value of £23.6 billion, according to the latest Lumina…
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Urban Pubs & Bars Announce Acquisition Of The Herne Tavern In East Dulwich
London pub and dining group Urban Pubs & Bars has announced its latest pub acquisitions across the capital. The Herne in East Dulwich is an…
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Hospitality Costs Rise Sharply, As Sector Unites Behind Rates Reform
A new survey has revealed how almost every hospitality business has seen steep increases in wages and food costs. Year-on-year, 95% of hospitality businesses have…
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REAL-Ly GREAT News – REAL Handcooked Crisps Win TWO More GREAT TASTE Awards!
Tayto Group are delighted to announce they have been awarded another TWO Great Taste Awards for their premium hospitality-exclusive REAL Hand Cooked Ham & Colman’s…
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Riots Caused 10% Drop in National Hospitality Sales
The impact on sales in towns where rumoured protests were planned to take place was as high as 40%, with businesses reporting footfall down by…
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