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England’s Hospitality Businesses Set To Reinvest £47.2m Following Business Rates Cut

England’s pubs, clubs and live music venues could use the Government’s forthcoming business rates cut to unlock tens of millions of pounds of new investment, according to research from money.co.uk

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BBPA Warns Employment Proposals Could Backfire on Business and Workers

Proposed employment changes could create major new costs for the beer and pub sector, the British Beer and Pub Association has warned, as it urges…

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New Customer Service Survey Shows Gulf Between Hospitality Business Belief and Customer Experience

A new report by Moneypenny, the leading customer conversations company, shows that across every form of contact, hospitality companies scored themselves significantly higher for customer service than customers do. 

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Marston’s Signs British Dyslexia Association Pledge to Build Accessibility into Everyday Working Life

Marston’s has signed the British Dyslexia Association workplace pledge, making a public commitment to building accessibility into how it communicates, trains and supports colleagues across the business.

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World Cup and Summer Heat Drive Strongest Month of 2026 for UK Pubs and Bars

The latter stages of the FIFA World Cup and prolonged hot weather combined to deliver one of the strongest trading months of 2026 for the UK On Trade, according to the latest Market Watch from The Oxford Partnership and Vianet’s BevMetrics.

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Tom Kerridge at Wetherspoon to Highlight VAT Campaign

Michelin-starred chef and television presenter Tom Kerridge met with staff and customers at Wetherspoon’s,  The Grand Assembly pub (Marlow, Buckinghamshire), to highlight his campaign to…

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Hospitality Job Cuts Continue Despite Services Sector Growth

The UK’s services sector reported renewed growth last month, but employment across hospitality and other consumer-facing industries kept falling — extending a jobs slump that…

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