THE former owner of an Eastbourne restaurant has been fined over £2,000 after serving a dessert containing nuts to a 4-year old boy despite the child’s mother informing staff of a nut allergy. Stephen Nock who was managing director of ...

Booking platform Chic Retreats, owned by Chic Lifestyle Ltd has entered administration. The company, established in 2012 offered independent luxury hotel experiences around the world. It is understood that the company will maintain operation under a smaller team of staff until ...

Extensive analysis of Office of National Statistics data (ONS) published over the last five years by hospitality recruitment platform Adia reveals that the total turnover of all businesses providing ‘Accommodation and Food Services Activities’ will reach £100bn this year. In ...

BISTROT Pierre has enhanced its offering at one of its most successful coastal bistrots after opening 14 guest rooms at The Royal William Yard Plymouth. Residence One is a Grade I* listed building which has been lovingly restored to create a unique ...

Independent Hotels Close in On Chain Hotels as UK Event Planners’ Preferred Choice of Venue Whilst large chain hotels continue to top the league as UK planners’ first choice of venue, the competitive gap between independent venues and well-known hotel ...

EU citizens, who are already resident in the UK or move here before 1st January 2021 have the right to remain and work in the UK. UKHospitality worked closely with the Government to help develop the package of advice and ...

UKHospitality has welcomed the inclusion of the Agent of Change principle in the Government’s revised National Planning Policy Framework, after years of campaigning for such a move. UKHospitality Chief Executive Kate Nicholls said: “UKHospitality, along with its predecessors the ALMR ...

New research* from insurer NFU Mutual has found that nearly half of consumers (47%) have witnessed some form of abuse towards hospitality staff in pubs, restaurants, takeaways and hotels in the past three years, ranging from customers belittling to being ...

The government has been criticised for failing to act on its 2016 consultation when it announced “new plans to end unfair tipping practices and increase transparency for consumers and employees”. The government has still not published a response two years ...

Hotels and hospitality industry has overtaken the food service sector – reclaiming its spot at the top – to be named as the best sector for customer service in the latest customer experience report from service design consultancy, Engine. The ...