Death of the Chatbot
Patryk Luszcz, UK regional director at Profitroom (www.profitroom.com) says that hospitality needs a better AI conversation For years, hotels, pub groups and OTAs have relied…
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Hospitality
All the latest hospitality news for pubs, bars, clubs, restaurants and hotels in the UK hospitality sector and licensed on-trade industry.
Editor’s Viewpoint: The Great Advertising U-Turn – A Question of Trust and Consultation
By Peter Adams, Editor, CLH News. The past few days have provided a masterclass in policy development by leak, U-turn, and afterthought. The Government has…
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UK Cider Primed for a Strong Summer Season
Producers and retailers gear up as consumers turn to cider for summer refreshment. UK cider makers are gearing up for a buoyant summer as the…
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Heartwood Inns’ Launches Sixth Pub With Rooms
Award-winning Heartwood Inns has launched The Ragged Robin in Godalming, marking its sixth pub with rooms as it continues to expand toward its goal of…
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MBO at Buzzworks Fuels £100M+ Growth Ambitions
Kenny Blair, Co-Founder and Managing Director has led a family management buyout at Buzzworks. He will take control of the family business continuing with its…
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Deliveries And Takeaways Back To Growth In May As Damp Weather Keeps People At Home
Britain’s leading restaurant groups achieved year-on-year growth of 1.8% in delivery and takeaway sales in May, CGA by NIQ’s latest Hospitality at Home Tracker reveals….
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Chef Mark Hix joins The Clink Charity as Culinary Ambassador
The Clink Charity has announced British chef, restaurateur and food writer Mark Hix has joined as a culinary ambassador to help raise awareness of the…
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Guinness and Sky Business Join PubAid to Spotlight Pubs as Champions of Community Sport
Guinness and Sky Business are joint headline sponsors of Pubs Power Sport – a new campaign from PubAid that will shine a light on the…
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Government’s Health Strategy Must Avoid Policies That Further Tax The Majority Who Drink In Moderation
The government is reportedly considering a ban or restrictions on alcohol advertising as part of its 10-year health strategy. While a full ban is mentioned…
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Leadership Transition at Valiant Pub Company
Valiant Pub Company (“Valiant”), operator of community-focused pubs across the UK, has announced that Mark McGinty, Chief Operating Officer, will succeed Gerry Carroll as Chief…
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Lumina Intelligence Launches Inaugural Category Management & Insight Awards
Lumina Intelligence is proud to announce the launch of the Category Management & Insight Awards 2025, a new initiative designed to recognise and celebrate outstanding…
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Nearly Half of UK Adults Now Regularly Drink Alcohol-Free Beers, Wines or Spirits
Nearly half (48%) of UK adults now regularly enjoy alcohol-free beers, wines and spirits – marking a fundamental shift in a nation once defined by…
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Kärcher Spotlights 90 Years Of Making A Difference With Nine Community Cleaning Projects
Kärcher is marking its 90th anniversary with a nationwide community initiative to professionally clean at least nine locations across the UK. These give back projects…
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Over 90% Of Hospitality Operators Cite Rising Costs As Top Challenge, New Survey Reveals
A recent survey by HEINEKEN UK’s digital platform eazle tools® has highlighted the mounting pressure on UK hospitality businesses, with rising costs identified as the…
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Bidfood’s Dr Andy Kemp Retires After Two Decades Championing Food and Fairness
Dr Andy Kemp FIH MBE, Executive Director at Bidfood – one of the UK’s leading foodservice providers – will retire at the end of June…
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