Death of the Chatbot
By Patryk Luszcz, UK regional director at Profitroom (www.profitroom.com) says that hospitality needs a better AI conversation For years, hotels, pub groups and OTAs have…
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Author: News
Crushed By Compliance? What EPR Means For Hospitality
By Melissa Haskell, regulatory partner at Knights (www.knightsplc.com) The introduction of the United Kingdom’s Extended Producer Responsibility (EPR) regime in April marked a significant shift…
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How Smart Connectivity Can Ease Cost Pressures in Hospitality
By Rachel Seagrove, Director of Advisory Services from Wavenet (www.wavenet.co.uk) As UK hospitality operators battle rising costs, staffing challenges and tighter margins, smart connectivity is…
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What Are The Implications Of The Supreme Court Decision On Biological Sex For The Hospitality Industry
By Ben Stepney, Partner in the Employment team at Thomson Snell & Passmore (https://ts-p.co.uk/) The hospitality industry may feel as thought it has enough on…
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Government May Force Hospitality Operators to Disclose “Healthy Food Sales”
The hospitality and licensed trade sectors are bracing for significant changes following the government’s announcement of new healthy food standards that will impact how businesses…
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Chef Shortage Crisis Looms as Profession Dropped from UK Skilled Worker Visa List
The government is implementing major immigration reforms that will impact the hospitality sector, specifically affecting chefs and other roles seeking to enter the country on…
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Rising Costs Force Independent Operators Out as Group Chains Dominate UK Hospitality Market
The number of full-service restaurants is set to decline 1% in 2025 as limited disposable incomes continues to impact visitor numbers. According to the latest…
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Hilton To Open Tenth Curio Collection By Hilton In The UK With New Signing In London’s Square Mile
Hilton has announced the signing of The Derby London City, Curio Collection by Hilton, as part of a franchise agreement with leading real estate developer…
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Kylemark – Quality, Reliability, and Exceptional Service
With over 28 years of experience supplying branded uniforms to businesses across the UK, Kylemark has built a reputation for quality, reliability, and exceptional service….
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Employment Rights Timeline Provides Clarity, But Cost Concerns Remain
The Government has unveiled its comprehensive roadmap setting out how it will deliver its new package of workers’ rights through the plan to Make Work…
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Forty Chefs Are Battling It Out For The National Chef Of The Year Title
Pictured: Asen Ibrov, Carl Cleghorn, Jaden Dunn, Sam Rust, Thomas James The names of 40 semi-finalists battling it out for the coveted National Chef of…
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Greene King Reinvigorates London’s Oldest LGBTQIA+ Venue With Six-Figure Transformation
The City of Quebec – London’s oldest LGBTQIA+ pub, owned by pub company and brewer Greene King has reopened its doors to the public following…
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Drinks-Focused Occasions Drive Pub Market Data Reveals
Social drinks-led occasions are on the rise, as consumers head out for drinks and small snacks, according to the latest insights from IGD’s new Away…
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The Burnt Chef Project Launches Global Mental Health and Coaching Service for the Hospitality Industry
The Burnt Chef Project – a global non-profit social enterprise committed to eradicating mental health stigma in the hospitality industry, has announced the relaunch of…
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Hoteliers Face Squeeze On Profits As Staff Costs Hit
Increased staff costs continue to hit the bottom line for hotels, with investment in AI expected to rise as hoteliers look to create efficiencies, according…
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