“Bad Experience” at a Hospitality Venue Diminishes Brand Loyalty
A new report has revealed that the key to driving loyalty among consumers is delivering consistently great experiences, with 49% saying a few bad experiences…
Read more...A new report has revealed that the key to driving loyalty among consumers is delivering consistently great experiences, with 49% saying a few bad experiences…
Read more...More than 100 leading businesses from across hospitality have united in their commitment to supporting the development of their workforce. The Hospitality Wellbeing and Development…
Read more...KPMG research shows consumer intention to cut back on socialising, buying gifts, groceries. The scale of Christmas spending cutbacks due to the cost of living…
Read more...Nestlé Professional has reinforced its commitment to sustainable practices welcoming 12 key customers to one of its dairy farms in Cumbria which supplies them with…
Read more...Hospitality venues are forecast to see a £12bn boost over the festive season, as consumers celebrate with family, friends and colleagues. The VoucherCodes.co.uk Shopping for…
Read more...The Night Time Industries Association (NTIA) has announced the official launch of ‘Darkest Before the Dawn”, its 2024 Night Time Economy Manifesto. Written by Philip…
Read more...On Premise drinks sales rose 3% in the week to last Saturday (14 October)—making it eight weeks of growth out of nine for the Daily…
Read more...42% of hospitality workers would consider a career change according to a new report entitled ‘Getting Retention Right: Insights to Navigating Hospitality’s Top Talent Challenge,’…
Read more...In the lead up to World Mental Health Day today, the hospitality industry stepped out on Sunday 8 October for its annual Walk for Wellbeing…
Read more...Manchester’s night-time economy czar Sacha Lord is urging the Labour party to reinstate a previous “Covid era” hospitality VAT reduction from 20% to 12.5%. The…
Read more...COVID and changing consumer habits have led to a sharp drop in Britain’s nightclubs as consumers’ high tempo habits diversify and shift towards a broader…
Read more...New data from the National Police Chiefs’ Council has revealed that there were 6,732 reported spiking offences between May 2022 and May 2023 – including…
Read more...The unpredictable weather throughout August did not prevent hoteliers in Bristol from enjoying a strong summer and being cautiously optimistic about the future. Overall occupancy…
Read more...Back with a bang, Tuesday saw the first match of the return of the much anticipated UEFA Champions League exclusive to TNT Sports, as Manchester…
Read more...Market research company GfK’s Consumer Confidence Index has suggested that the economy may be beginning to recover, however, consumers still remain under pressure. GfK’s long-running…
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